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ABOUT SYTNER SWANSEA.

Find out more about what we do and our team.

Meet the team

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Keith Farrell

Managing Director

Phillip Turner

Used Car Sales Manager

David Hughes

New Car Sales Manager

Leighton Davies

Business Manager

Lee Hancock

Parts Manager

Jonathan Powell

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything was fine, no problems

Service

The servicing was done in a swift efficient manner and Chantel was welcoming and helpful in answering any questions I had

Service

Very friendly, professional service from Jess and the Service Desk team. Got me the best price for my service, kept me informed and also got the job done ahead of time. The video from the tech for the vehicle check is excellent

Service

Pleasant and friendly staff

Service

Good service as usual in these more difficult times

Service

Friendly staff

Service

Service reception staff ( Kelly) are a credit to any company.

Service

I was dealt with professionally with due respect to the current COVID situation

Service

Nothing to complain about. I thought it was very good to get a video of the cars health check.

Service

The video was a great addition

Service

excellent service in difficult times

Service

The whole experience went without fault the car was completed in the time stated as I waited for it.

Service

Well organised. Pleasant staff.

Service

Fast and friendly

Service

Excellent service with friendly staff.

Service

Swansea are a great bunch always welling to help

Service

Friendly, efficient, knowledgeable and very competent.

Service

Nice people

Service

Because even at this time they were helpful

Service

Kept abreast of work progress

Service

Polite, welcoming and well organised. Useful feedback video, and helpful and reassuring to know the cost in advance

Service

Once I got over the disappointment of not receiving a courtesy car, Sytner Swansea were excellent.

Service

What's not to like !!

Service

Very professional and efficient

Service

Very nice lady to deal with

Service

Excellent service and lovely friendly staff. Everything organised really well

Service

A great service in trying circumstances at present due to Covid-19

Service

All work was carried out smoothly and I was kept informed at stages of the process

Service

Prompt,courteous service

Service

I was fully appraised of the progress of the service throughout, and my car now runs very well indeed.

Service

made to feel very welcome and kept informed throughout the process

Service

Excellent communication and staff service.

Service

An efficient service with great customer care

Service

The sales person has been extremely helpful throughout, he's very approachable and never fails to return calls or emails.

Sales

Delivery was delayed because of Covid-19 but Phillip Griffiths was amazing , kept me updated every step of the way and made it completely stress free

Sales

Very well organised and completely safe and clean environment in this Covid 19 world!

Sales

good service

Sales

Excellent service

Sales

Very helpful and understanding

Sales

All members of the team at the dealership very professional and genuine under difficult times